This is all about work email. I have succeeded in transferring most personal communication to Slack, iMessage, and WhatsApp, with a sprinkling of Skype for the grandparents. The sole holdout is Dad, who insists on emailing me links to Serbian tabloid news, child rearing advice, and recipes.
Inbox Zero is a great idea in its original form: live you life and write your emails in a way that solicits as few return emails to you as possible. It means giving some thought to what you put in your responses, and being clear and definitive about them. It doesn’t mean mindlessly deleting or archiving everything or, even worse, sending out half-baked replies just to pass on the baton when you’ll get a dozen of them in return.
I only check email twice a week day and once on a weekend, and with the explicit intent to clean out the inbox (unless when on service or when I’m the primary attending for a sick inpatient). Never check email “just to see what’s there” unless you have the time and the means to do something about whatever you’ll find. More than once in the past I was left to sour over an unexpected administrative roadblock or a non-urgent patient care calamity during a family event, when I could have just as easily waited for Monday morning.
When scheduling meetings: Doodle (or your preferred equivalent) for more than three people, email is fine for 1 or 2. If using email and I’m scheduling, proposed times, location, and a tentative agenda are all in the initial email. If I’m responding to a meeting request I try to put all of those in my reply, but that also depends on who’s requesting.
I thank in advance, not after the fact, and rarely send emails whose sole purpose is to give thanks.
If I get an unsolicited and unexpected email from someone I don’t know but that’s not obviously a mass posting, I wait for the second one. Most times it never arrives.
If the email looks like it came from a template it gets deleted without being read.
If I am cc’d on an email chain with many recipients and not directly called out, I archive and wait it out. The only exception is when I know that one or two replies from me would be able to end the game of email chicken that these chains tend to become.
The few times that I didn’t follow these guidelines, I came to regret it (confirmation bias warning!). I’m sure plenty of people don’t give it a second thought and go by just fine. But they probably don’t work in health care.
Update: Out of Office messages are equally important, and covered well here. My own recent OoO message was as explicit as it could get without using profanity, and hopefully conveyed the sentiment that no, I won’t be checking messages at all.
A history of the Trieste kerfuffle between Tito and the Allies immediately following WW2, but also an overview of the many warring sides: Non-soviet Allies, the Soviets, Tito’s partisans (“Yugoslavs” but also sometimes “Slovenians” and “Croats”), Chetniks (“Serbs”), Ustashe (“Croats”), Italian communists, Italian fascists, Italian non-communist non-fascist partisans, and let’s not forget the Nazis. Whew… At least the French are out of the picture.
It’s biased towards the Americans and the British, but then that’s not surprising considering the author. All other sides being equally horrible — according to the book at least, and it’s a lazy though intellectually safe stance to make — it manages to be sort of objective but then in a lot of cases resorts to citing some not very objective secondary sources written in the background of a much bigger kerfuffle in the 1990s. Jennings is no Ron Chernow, and even less of a Robert Caro. The region needs someone of Cs’ tenacity and attention to detail to untangle even the footnotes of Balkan history like Trieste. I can’t imagine who would be able to tackle a Power Broker-like biography of Tito, but I’d be happy to read one.
Written by Christian Jennings, 2017
A biography of the Rockefeller patriarch. It’s a messy book, but then it was also a messy 97 year-long life. A few highlights:
Written by Ron Chernow, 2004
An introduction to the normal distribution and to our incompetence in dealing with probability. Since it covers a different type of probability than “Fooled by randomness”, and only skims the heuristics and biases discussed at length in “Thinking, fast and slow”, it works well as a prologue to both books. This trio should be mandatory reading for premeds, by the way, with the rest of Taleb’s Incerto rounding out an advanced curriculum. They would for sure have served me better than the anemic statistics textbooks I had to plough through in the early ‘00s.
Written by Leonard Mlodinow, 2009
I’m glad the author, Roger Lowenstein, didn’t even attempt to appear impartial in this, Amazon’s most highly rated of Warren Buffett biographies. It’s the reverse of a Power Broker hit job: in the reprint afterword, Lowenstein is wistful about not getting more praise from Buffet while the aforementioned is signing the author’s personal copy at a conference. How wonderful it would be if our heroes loved us as much as we love them.
Granted, Buffet is an easy person to love, what with being an aw-shucks Midwestern pro-government regulation democrat who is modest, smart, and also one of the richest people in world. That he first earned his money off of America’s addiction to sugar and shopping, followed by tobacco and war, followed by decidedly inegalitarian buddy deals, all while neglecting his wife to the point of her leaving, and his children to the point of their becoming New Age musicians, just supports his claim to being the most American of all American heroes. Kudos.
Written by Roger Lowenstein, 2008
So much wasted potential in this one. It could have been a great movie for both children and adults, a Labyrinth for the age of CGI and social justice. Instead, it’s a confused, hurried mess in which lots of Stuff happens for no good reason; a Michael Bay extravaganza for your middle-schooler. My daughter (6) liked it, but even she questioned a major plot point. “But, why did X become evil, daddy?” I’ve no idea, Honey, and I’m not sure the screenwriters gave it much thought either.
Such is the faith of many book adaptations; this one even more so, having had to pass through the Disney committee wringer. I haven’t read the book(s? That’s how much I know about the potential franchise) but I’ve read and watched enough fantasy to know that 1) your made-up world needs to have rules, and 2) if you break them, it better be for a good reason. The few week rules set in the Wrinkle’s first half are promptly broken at the half-time, with no explanation and nothing to replace them. Instead you get a holodeck of a planet, where anything can happen: hurricane in a haunted forest turns into a Stepford wives cul-de-sac turns into a crowded beach, and no there is nothing connecting those dots.
Which is too bad — each one of those scenes would’ve made a good episode for the second season of the unmade Wrinkle TV show, perfect for Disney’s new streaming service. Such a waste.
Directed by Ava DuVernay, 2018
The first thing I picked up after taking the hematology boards was this gem from Chicago's medical royalty (Adam Cifu) and everyone's favorite oncologist (this is of course a joke — you know that people hate your guts, Vinay).
I didn't, and still don't, care much for the title. It is ambiguous: if medical reversal means overturning an established practice that was based on weak to no evidence once stronger evidence comes along — usually in the form of a (multi-center, blinded) randomized controlled trial — why on earth would you want to end reversals? Well, the book is about how to stop those kinds of practices from becoming established in the first place, which would indeed end medical reversal, but an easier way to stop them and one that would be endorsed by most of industry and many researches would be to just not look. "Ending Medical Reversal the Hard Way" is therefore a more appropriate name.
Title aside, I agreed with pretty much everything they wrote, from reforming medical education, through stopping direct-to-consumer marketing and direct-to-academic (not their words) payments, to having more people participate in (simpler, cheaper, and fairer) randomized trials. I enjoyed their honesty and clear style, and wished my medical school had at least a passing resemblance to the one they proposed (if you thought US medical education leaned too much on basic science-oriented and was heavy in professorial mechanistic proclamations, try the average European med school). Granted, I work in a federal research hospital and focus on some of the rarest of the rare diseases; but that only makes me shake my head in disbelief more when my colleagues who specialize in breast or lung cancer, not to mention coronary artery disease and diabetes, randomize enormous numbers of patients to search for minute differences in surrogate outcomes.
Written by Vinayak Prasad and Adam Cifu, 2015
This is as close to a "Rules for Life" book as we'll get from Tyler Cowen, and if you've listened to his podcast or followed his blog what's inside won't surprise you — but it will make you think. Which is good: surprise is overrated anyway, and things that depend on it don't do well on re-reading/watching/listening. I'll be coming back to this one.
Cowen argues that growth is good even when it doesn't benefit everyone all the time. There are things that can grow that you can't measure (like happiness, life satisfaction, health, culture, feeling of superiority [I may be misremembering some of these]), so don't focus on wealth only but instead on Wealth Plus. Also, distant future is just as important as the near future, so don't sacrifice long-term prospects for short-term gains. Speaking of future, we can't predict it, so even though tiny decisions can influence it in an oversized manner we should stop fretting over those and focus on the big picture: which is to chose policies that provide the greater sustained benefit sooner. Finally, common sense morality can usually steer you in the right direction, but if it feels like it's not, remember everything else in the book and you should be all set.
That's all well and good, except that I kept imagining someone from Serbia — currently a second-world European kakistocracy — living by the standards of this book. Hilarity ensued: for things would be included in Wealth Plus that Cowen hadn't foreseen (the ability to redraw borders, to name one), and common sense morality would include good doses of nepotism, chauvinism, and the desire to cheat the state (yes, yes, I know, #notallserbs).
So the first thing that's keeping this book from being great is that it can't be universally applied — it was written by an American for his fellow Americans who have lost their way — and doesn't explore, or even mention, the implications of his vague concepts of Wealth Plus and common sense morality being different around the world.
The second is that shortly after admitting that economists don't have crystal balls (the twelve-year-old me would have loved to put parentheses around "crystal"), he goes on to compare hypothetical policies based on their projected rates of growth well into the future. It may be my lack of an economic background speaking, but how can those two go together?
But do read the book. After my first pass I can say it's good, if not great. For me as a doctor the idea of delaying gratification for long-term gains felt familiar. The oncologist in me would add that inflicting harm for a known long-term benefit is also reasonable and depending on the alternatives even preferred. Of course, it took centuries of wading in the dark before medicine got to the point where it could with any certainty predict the outcome of its interventions. Are social sciences there yet?
Written by Tyler Cowen, 2018
I wanted to like this book more than I actually did. The title is seductive for those of us who work with people’s very unengineered fleshy bits: would it help if we added some engineering tools to our mental toolbox? Well, maybe it would, but this book couldn’t help me find them, being more of an essay on why I should think like an engineer rather than an instruction manual on how.
Apparently, you need a lot anecdotes anecdotes to explain the Why; stories zip by so fast they gave me whiplash. There are too many narratives and not enough thoughts: instead of just buttressing the main point or two, the anecdotes take center stage, sprinkled with outlines of different ideas that never become central.
For a book about engineering, I expected better construction.
Written by Guru Madhavan, 2016